Rug Cleaning

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Rug Cleaning like you’ve never seen before!

Arcadia Rug Spa have all the specialist equipment and knowledge to clean your rug with care.

Why our Rug Cleaning service is the best

 

Being the only dedicated rug cleaning company in the whole of the North West, we provide the most thorough rug cleaning service you can get.

Unlike most other rug cleaning companies, we only clean & restore rugs, all day, every day (6 days a week) and therefore have a vast amount of knowledge and experience in cleaning every type of rug.

From Persian Hand Knotted rugs, Silk and Wool rugs to sheep skin and cow hides. With a passion for everything rug related Derek & Sian are your local family rug cleaning specialists.

Persian Rug Washing
Rug Cleaning near me

Rugs are excellent filters and are great at storing all those allergens, dirt and dust particles that vacuuming alone can not reach and remove. 

Our 12 step thorough rug cleaning process ensures the successful removal of all those soils that build up deep down in the pile, with the knowledge your rug will be left refreshed and as close to it’s original condition as possible.

To clean your rug properly it needs to be cleaned thoroughly, Meaning the rug will be very wet and unless you have the superior equipment to dry them quickly then you can run into many problems such as dye migration and buckling.

We have all the superior equipment, along with the knowledge, training and expertise for that true professional rug cleaning service.

Rug Cleaning in action

This video show’s the thorough 12 step rug cleaning process most rugs go through to get the best results for your area rug. Howver there is a very small amount of rugs that are not suited to being cleaned in the wash pit due to construction but it will still be cleaned thoroughly using a method that will be both safe for your rug while giving you exceptional cleaning results.

With the equipment and facilities we have here at Arcadia Rug Spa we are able to cater for all types of rug cleaning from Machine made Modern rugs to Hand Knotted Persian silk carpets.

Our Rug Cleaning Process

We have an extensive rug cleaning process that can be adapted to suit all rugs. It ensures a safe and effective way to clean and can remove all those soils, dirt & any odours in your rug.

We also have a unique rug cleaning for pets process to treat any rugs that have pet accidents or odour issues.

We understand that your precious area rugs need and deserve a high quality clean & specialist attention to keep your rug in good condition.

You can be rest assured that your rug is in safe hands and will be left clean, revived and looking great after a through rug cleaning treatment with us.

Dry Soil Removal

The dry soil removing processes are an extremely important part of cleaning a rug properly. If we were to skip the dry soil removal steps then adding water to all that soil in the back of your rug will result in turning those soils into a muddy solution which will wick up through the rug fibres while it’s drying, therefore leaving the rug in no better condition than it was before cleaning. We regularly remove around 7-8lb of dry soils from rugs that’s the average weight of a new born baby!

Our 3 steps in removing dry soils from your rug are: 

Power Vacuum – Using an industrial vacuum cleaner we will remove the initial dry soils sitting close to the surface of the rug.

Rug Beating – The beating machine gently beats the back of the rug breaking up and loosening all those compacted soils.

Air Dusting – This is where we jet powerful streams of air into the back of the rug, removing any remaining dry soils.

 

Power Vacuum

Rug Beating

Dry soils removed from Beating

Air Dusting

Rug Washing

With extensive knowledge in rug construction, fibres and cleaning products, we will choose the best process and products to clean your rug and make it look and feel the best it possibly can. We even use specific products that are suited to your rugs fibre such as Woolsafe tested products for Wool rugs to keep the fibres feel nice and soft and will feel completely refreshed.

Rug Cleaning – This is where the rug will be placed in the rug washing pit filled with about an inch of water and the rug cleaning solution that is best suited to your rug, this is worked into the rug either mechanically or by hand depending on the rugs construction, this process is repeated on the reverse side of the rug for a truly thorough clean.

Rinsing – We are now ready to rinse your rug, All the soapy water, soils and debris are washed away, with a thorough rinse with cold water. This process is repeated several times until the water runs clear.

 

Rug Washing

Rug Cleaning

Rinsing the Rug

Stain and Odour treatments

If your rug in need of some extra TLC due to stains, odours or accidents. We have a number of different treatments to tackle these problems. We are often asked to treat rugs due to pet urine accidents or even if odours from trying DIY methods of cleaning. Our vast amount of knowledge in stain treatments means we have a good success rate for stains treatments.

Odour Treatments – This is where the rug will be placed in the wash tank, In here we can submerge your rug with odour busting products that will breakdown and remove the source of the odour, We don’t use over powering lemon fresh fragrances to try and mask the offending odour , we eradicate them so your rug smells like it should.

Stain Treatments – We have a variety of specialist products to treat most stains. On occasion, there might be a stain that is permanent, even with all our expert knowledge and specialist products we won’t be able to remove a permanent stain

 

Stain Treatments

Odour Treatments

Time to Dry

The drying process is a critical part of rug cleaning, that’s why many company’s will not clean you rug, because they don’t have the facilities to dry the rugs sufficiently and effectively. A surface clean may make your rug “look” clean for a short period of time but the soils soon wick back up to the surface.

Spin Dry – We use a state of the art piece of equipment called a Centrifuge, a machine which can spin your rug and remove all that excess moisture in seconds, this eliminates any issues that can be caused by leaving a rug wet for too long. Your rug will come out feeling slightly damp ready to be hung and dried thoroughly

Drying Room – Once your rug has been spun in the centrifuge it the needs to dry, Depending on your rugs fibres and construction it will either be hung to dry or laid to dry in the drying room. We can can speed dry your rugs in the drying room with the use of industrial fans and dehumidifiers.

 

Spin Dry

Rugs in the Drying Room

We don’t just clean

Along with our extensive rug cleaning service, we also offer a rug restoration & repairs service.  We can restore & repair fridge damage, side cord damage, holes and tears, dye bleed correction, backing issues, missing tuffs, colour restoration for wool silk and nylon fibres.

Providing Rug Cleaning and Rug Restoration

Read our Rug Cleaning Reviews

5* cleaning and 5* customer service. Arcadia Rug Spa will be my go to place for all our rug cleaning. The rug was brought back to life after being very dirty. I Always like to support a local family business and Arcadia are top of their tree with price, service and results.
Brought 3 rugs back to life after several hard years of wear and abuse by our (very hairy) cat... Brilliant service at an excellent price. Couldn't be happier and will definitely use again ourselves and recommend to anyone who needs a rug cleaned properly.
Cheshire Flat Pack
Cheshire Flat Pack
These guys cleaned a very thick rug for me that had been in a damp garage for a couple of years (after the dog was sick on it!) They rushed it through for me as it was coming with me to our new home in Florida and it was all very last minute, but it's like new! Would definitely recommend them 🙂
Carol Lomas
Carol Lomas
Brilliant service and lovely people who own the business both very professional and knew their rugs!!! A big thank you for cleaning my late mums rugs they have come up like new!!
Debbie Hopkinson
Debbie Hopkinson
I am delighted with the service received from Derek and Sian of Arcadia. My tapestry rug( very dirty and marked when I took it) is like new. Derek and Sian were a pleasure to deal with; the service was efficient, friendly and prompt. I will certainly be using them again.
Linda Sealey
Linda Sealey
We are extremely happy with our beautifully clean rug professionally done by Arcadia. The business is run by very helpful, knowledgeable and professional people. We were happy too with the cost of the cleaning which we thought was very reasonable. I have, in the past tried D.I.Y. cleaning with shop bought products, but have never been able to get the results achieved by Arcadia Rug Spa! Highly recommended!Many thanks, Steve & Amanda.
Steve Leigh
Steve Leigh
We recently had a large 50yr old Chinese rug repaired and cleaned by Arcadia. It has turned out fabulous - all the colours are back, the fringe edges repaired & bound expertly, and moth damage concealed through careful repair. We were going to send it off to be done but so glad we found Arcadia locally. The cost was a fraction of what we would have paid elsewhere.
Donald MacRitchie
Donald MacRitchie
Very impressed with the quality of service and the friendliness of the staff. The pricing was very fair and I considered it very reasonable for the work. Highly recommended company.
Alan Smith
Alan Smith
Lovely people, Sian is so knowledgeable about rugs and was able identify ours. It came back beautifully clean and soft to the touch, after a stint as a doormat. The cost was very reasonable too. Overall an excellent result.
Jane Wharton
Jane Wharton
Brilliant rug repair after chewing by dog. Now impossible to see any damage.
Richard Freakes
Richard Freakes
Brilliant service, my old and tatty rug is clean, looks much better and is no longer a trip hazard! (1908 Kazakh tribal rug).
Caroline Lloyd
Caroline Lloyd
Great service from initial friendly call , to pick up ,to return of the 150 year old precious rug Looking for more things to clean now . Thankyou so much
Jo Ratcliffe
Jo Ratcliffe
Took my lounge rug that had been used as a puppy pad. sisn was very helpful and they dud a superb job, it looks like new.
excellent professional service! would definitely use again and recommend to anyone!
Excellent service and really friendly, took in 4 smelly dirty rugs and they looked like new again thankyou
lesley mckinlaywhyte
lesley mckinlaywhyte
Wow!! My rug looks brand new & im so glad I never threw it away. Sian & Derrick are highly recommended & 100% i will return. Thanks guys!!!
So pleased with the results will definitely recommend to anyone.
Lynne Larley
Lynne Larley
My life savers ! My rug looks fresh and brand new! Thank you definitely recommend to anyone who wants there rug cleaned. Very quick and fast and very professional �
I have an elderly dog who has accidents, my rug didn’t smell great and had a few stains on it I saw once I took it to be cleaned. ( didn’t see them at home) I’ve just picked it up and I’m gob smacked! All stains and bad smells gone, completely. It looks as good as new!!Highly recommend Arcadia Rug SpaThank you!
A fantastic service, and amazing results. My old cream (and very grubby) rug came up a treat. Their level of customer service and passion for the job is rare to see these days and if that wasn’t enough, they are very competitive on price too.
Elizabeth Dowd
Elizabeth Dowd
The guys here did a fabulous job of cleaning my shaggy rug! It’s now got a brand new lease of life at a fraction of the cost of buying a new one! So pleased thank you 😊
What an amazing place. Absolutely brilliant. moved to France and bought a beautiful patchwork pure wool rug/carpet for an song. As it was 2nd hand it needed a good clean. So on my next trip to the UK the rug had to go with me. The rug is now like NEW thanks to these amazing people. 5 stars rating without a doubt. thank you so much.
thank you for bringing my rug back to life after our little visitors decided to claim it for themselves. It's just like new and smells lovely!!
First class service, we have just had a second oriental wool rug cleaned by Derek and Sian that had pet stains we thought would not come out how wrong could we be they worked their magic keeping us fully informed and returned the rug (approx. 40 yrs old) looking like new .I would have no hesitation recommending them .
Shaun Newall
Shaun Newall
Amazing service from start to finish, would highly recommend Sian and derek if you were wanting your rugs pampered
We were given a large chinese rug which was about 20 years old so it was in need of a clean.. Derek was extremely helpful and honest, warning us before seeing it that it might not be worth doing. However when he saw it he advised us to proceed. We're delighted with the results. The rug feels so good and definitely much cleaner. It's obviously quite expensive having a rug cleaned wherever you go and at least this company know what they are doing and I do think they would not have proceeded if they didn't think it was worthwhile. It's important to have faith in a company these days. Thank you
joy harding
joy harding
Friendly and helpful. Well kitted our operation for. Range of sizes and types of rug. My runner that’s been in the garage for 12 years looks as good as new!
June Freel
June Freel
Just want to say a massive thank you to Sian & Derek at Arcadia Rug Spa for doing such a brilliant job in fixing a hole in a Kilim rug for me.....professional service from start to finish & some great advice....... couldn't recommend them enough if you ever have rug problems or damage......
Steve Chapman
Steve Chapman
Brought in 3 rugs, one of which was still grubby after a traditional carpet clean a few weeks ago - bloke was total rubbish.I don't know where they keep the C.C.F.'s (Carpet Cleaning Fairies) during the day, but all I can say is their cleaning is total magic - if you have a coloured oriental rug, bring your sun glasses when you collect as your rug will sparkle and one of mine was 30+ years old.Add that to their knowledge of my rugs, where they came from and how to regularly clean them properly and I cannot see how anyone can touch them (or their fairies) for such expertise.Paul & Marjorie Duce
Paul Duce
Paul Duce
Always an excellent service from a very friendly and professional local company.
Karen Salmon
Karen Salmon
Highly recommend Rug Spa, Perfect company to deal with a completely professional in what they do. 5 Star!
M Tech
M Tech
These people brought my 100 year old rug back to life! Experts in what they do! Recommend 100%
Dan Williams
Dan Williams
Sian and Derek are true rug cleaning professionals, what they do not know about rug cleaning is not worth knowing!
Best place for top quality rug cleaning in Cheshire and Northwest. Very skilled technicians and thorough service. Great oriental rug repair service if anything needs mending, overall five star service. Highly recommended. All rugs we have taken to them are cared for and thoroughly restored. 👍
Aurelijus Grusas
Aurelijus Grusas
Really friendly and professional service. I had two rugs cleaned and repaired beautifully. Definitely recommend
Sian Smith
Sian Smith
5⭐️Thought our ikea rug was ruined, filthy and completely flattened and impossible to hoover out all the bits, it was grim. We were wrong, it is now smelling like a new carpet and soft and fluffed up again. Couldn’t be happier, cheers.
The customer service was excellent and the attention to detail I had a rug cleaned which is in my treatment room and was stained with essential oils,this came up as good as new.Thanks very much.
Excellent service at Arcadia. I have had 3 rugs cleaned and one repaired and have been delighted with the results each time.
Just want to say a massive thank you to Sian & Derek at Arcadia Rug Spa for doing such a brilliant job in fixing a hole in a Kilim rug for me.....professional service from start to finish & some great advice....... couldn't recommend them enough if you ever have rug problems or damage......
Took our tired, dull, flat rug to Arcadia and they produced a miracle! Pile completely revived, rug beautifully soft and colours so bright! Absolutely wonderful job done!
First class - personal but very professional attention. Impressed with the rug cleaning process and delighted with the result. Visitors thought we had bought a new rug.No hesitation in recommending this firm.
Kenneth Williams
Kenneth Williams
We had two rugs that had become very dirty through owning two dogs and also damaged by trying to clean them ourselves in our bath at home. Never again! We not only damaged the rug but we also damaged our bath by scratching it with sand from the rug. Sian and Derek helped repair and clean them superbly. They looked brand new when we got them back! Highly recommended service. We will be going back with my mums dirty rugs soon!
Anthony Zvirblis
Anthony Zvirblis
Took my rug into Arcadia, they have done a fantastic job and it looks better than new! Highly recommended and will definitely use again.
Just got my rug back from Arcadia and it’s like a new rug! Thank you!!
I wouldn't use anyone else.Amazing hardworking skilled and talented people running this business.Thank you both so much.
Fantastic service reasonably prices. Can't fault.
I've used Arcadia in the past, but recently tried out their off site rug cleaning service in Hartford. I have a large Chinese rug and a sheep skin rug both came back looking better than they were when bought new. Always a pleasure to deal with Derek and his wife. Thank you Bob
Robert Robertson
Robert Robertson
Fantastic thank you my rug is like new fluffy and clean again!!! Very friendly and helpful would definitely recommend �
Fantastic professional service. Indian rug cleaned so it really looks like new.Highly recommend.
Great guys who know exactly what they are doing. Strongly recommended.
Alex Freke-Morin
Alex Freke-Morin
Fantastic company, as a professional carpet cleaner that doesn't offer off site cleaning I gladly give Arcadia details to my customers, another level of rug cleaning, knowledge and fantastic service, amazingly well equipped spa and very very experienced guys... keep up the amazing work �
I recently had my rug cleaned by your company and I can honestly say when I got it back off yourselves it was like getting a brand new rug back. A fantastic company running an exceptional rug cleaning service. I would highly recommend and will be using you again in the future. Many thanks.
So I dropped my or should I say the dogs rug off on Friday after a little dog vom accident.It is a long pile rug that Stewie � loves eating his treats on and generally lounging about on and has done for quite a while.I have occasionally took it outside for a beating , the rug not stewie and yes lots of muck comes out of the rug...However after two days at the rug spa it is like new again and lots of dog treat bits were blown out during the cleaning process.Absolutely fantastic service !!!!����Andy & Stewie
Picked our rug up this afternoon, it's been cleaned beautifully and looks like new! Highly recommend Arcadia! Good friendly service and reasonable prices. Thank you so much
Absolutely amazing! These guys work really hard and returned my rug like new! Highly recommended!
Great service well recommended
Chris Sassen
Chris Sassen
Great service from Arcadia Rug Spa. I won't use anyone else to clean my rugs. �
Fantastic cleaning job on my rug! Looks brand new again! Top quality service! Highly recommend! Thank you so much
Lauren Burke
Lauren Burke
The best care for your rugs, excellent service!
Russell Chadd
Russell Chadd

Dear Sian. I just wanted to thank you all for the fabulous job you have done on our Turkish rug. We have only just been able to open it up and have a look ( our downstairs is still without flooring following the leak last November) as we have had to put it in a spare bedroom for now. The colours have come up beautifully and it looks brand new. My husband is quietly thrilled as we had been so dubious about having it cleaned In this country. ( He is Turkish and we bought the rug in Izmir back in 2004). Having watched your online video I was pretty certain you could do the job and you certainly have!! Thank you for the friendly and helpful service and the fabulously professional cleaning job! Magic!

Mrs Atay

TACCA Members
Rug Cleaning Customer Satisfaction Guarantee
Woolsafe Approved Members for safe cleaning of Wool Rugs
Over 10 years experience in Rug Cleaning

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Unit 7 Hartford Business Centre, Hartford, Northwich, Cheshire, CW8 2AB

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