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Our 12 step thorough cleaning process

Rugs are excellent filters and are great at storing all those allergens, dirt and dust particles that vacuuming alone can not reach and remove. Our 12 step thorough rug cleaning process ensures the successful removal of all those soils that build up deep down in the pile, with the knowledge your rug will be left refreshed and as close to it’s original condition as possible. 

Here are the thorough steps we take when cleaning and caring for your area rugs, whether it be a Traditional Rug, Contemporary Rug, Oriental Rug, Persian Rug, Silk Rug, Wool Rug or a Viscose Rug. We have the perfect way to clean your rugs thoroughly and safely.

Specialist rug cleaning taking place in Cheshire

Step 1.

Check In, ID and Inspection

We thoroughly inspect your rug. Firstly to identify your rug, knowing the construction and origin of a rug means we are able to decide on the best cleaning method and process. Secondly, we fill out a pre-inspection form where we can make any notes of any pre-existing issues found, we also like to take before and after photographs.

Step 2.

Power Vacuum

Using an industrial vacuum, we power vacuum your rug, This will remove the initial dry soils sitting close to the surface of the rug, it is then turned over to vacuum the back of the rug, The rug is now ready for the ‘dusting’ process.

Step 3.

Beating and Flapping – Dry Soil Removal

We place your rug face down on dusting grids ready for the beating machine. This is when all those soils, grit and debris deep down in the pile of the rug is removed. The beating machine gently beats the back of the rug breaking up and loosening all those compacted soils.

Step 4.

Air Dusting – Dry Soil Removal

Some thick pile rugs will require air dusting, This is where we jet powerful streams of air into the back of the rug, removing any remaining dry soils. This process is extremely effective at removing tough compacted soils deep in the pile of the rug.

Step 5.


If your rug has an odour problem or a pet stain. We have the perfect solution with our Pet pre-treatments. We also have a great way to rinse these contaminates out of your rug thoroughly. With our Centrifuge spinning machine, it can flush water through your rug at the same time as rinsing so we can thoroughly remove any nasty odours after a pre-treatment.

Step 6.

Rug Washing

Most rugs will be suitable for our submersion cleaning method, this is where the rug will be placed in the rug washing pit filled with about an inch of water and the rug cleaning solution is worked into the rug, agitated mechanically or by hand depending on the rug and repeated on the reverse side for a truly thorough clean.

Step 7.

Stain Treatments

We have a variety of specialist products to treat most stains. On occasion, there might be a stain that is permanent, even with all our expert knowledge and specialist products we won’t be able to remove a permanent stain, usually this is apparent at the inspection stage and we will discuss this with you.

Step 8.


We are now ready to rinse your rug, All the soapy water, soils and debris are washed away, followed by a thorough rinse with cold water while using a heavy roller to roll and squeegee the water out of your rug. This process is repeated several times until the water runs clear.

Step 9.

Spin Dry – Centrifuge

We use a machine called a centrifuge which spins all the moisture out of the rug, this is very similar to your spin cycle on your washing machine. This leaves the rug in a slightly damp condition meaning any remaining moisture can be removed super quick in the drying room. This step is a very important part of the drying process as it eliminates any problems usually caused by long drying times.

Step 10.


The grooming process takes place before the rug goes into the drying room, grooming helps to correct the direction of the pile so that all the fibres are all laying in the same way of the pile, which adds to the finished look of the rug.

Step 11.

Drying Room

We has a specially built drying room that has industrial air movers and dehumidifiers and that can speed dry your rugs in a matter of hours. Depending on your rugs fibres and construction it will either be hung to dry or laid to dry in the drying room. 

Step 12.

Finishing Touches and Final Inspection

The final step of this thorough rug cleaning process is to vacuum the rug one last time before it is packed in a special bag ready for collection or delivery back to your home. The ultimate clean for your beautiful area rugs.

Rug Cleaning in action

This video show’s the thorough 12 step rug cleaning process we go through to get the best results for your rugs. Not all rugs can be cleaned in the wash pit due to construction but it will still be cleaned thoroughly using a method that will be both safe for your rug while giving you exceptional cleaning results.

With the equipment and facilities we have here at Arcadia Rug Spa we are able to cater for all types of rug cleaning from Machine made Modern rugs to Hand Knotted Afghan tribal rugs.

Why choose Arcadia Rug Spa?

The soak tank is essential in getting odours out of rugs, without it, it’s just impossible to truly get the smell out, If you have an odourous rug then please don’t waste your money on DIY machines or in house carpet cleaning professionals, they won’t get rid of the smell and you will inevitably have to call some one like us to do the job properly.

Best of Arcadia Rug Spa

  • Local Specialists
  • Dedicated Rug Cleaning Spa
  • State of the art Equipment
  • We are Members of Woolsafe
  • Customer Satisfaction guarantee
  • Proud Members of TACCA
  • Collection and Return Service
  • Open 5 days a week Just drop in
  • Don’t need to make an appointment
  • Local Independent Family Business
  • Pet and Child-Friendly Products
  • Specialists in Stain and Odour Treatments
  • Expert Repair and Restoration Service
  • Customer Parking, Easy access
  • Fire and Flood damage Restoration
  • Check out our Reviews

All Types of Rugs Cleaned

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