Covid-19 Business Update
Hello to all of our customers, new and old.
We have created this video and page to reassure and educate our customers on what precautions we have put in place while working during this pandemic. Continue reading for instructions on how to safely deliver your rugs to us so that we can continue our services while keeping you, ourselves and our families safe.
There are three options that you can choose from when delivering us your rugs. Firstly, by post but please contact us beforehand for an address as our spa isn’t open as usual. Then, there’s a free collection and return service that we’re providing to our customers who are within a 20-mile radius. To top it off, we are also offering a FREE antimicrobial rinse on all rugs to give our customers peace of mind.
Lastly, if you are further afield, we are offering appointment-only drop-offs. These will possess strict social distancing guidelines which we will discuss with you upon appointment booking.
In terms of our collect and return services, we are also being extra careful. Once we arrange a time for collection, we will ask you to leave the rug outside your home, either in a porch or outbuilding; if not able, your rug can be placed outside your door on our arrival. We are keeping in check with how other home delivery services are performing.
When returning your rug, we will bag it up and drop it outside of your house at the delivery time that we give you. The bag will be wiped down with antimicrobial wipes too.
As a small team of just me and my wife, we are taking extra precautions during this uncertain time. You can stay rest assured that while we take care of your rug, we will be doing everything possible to keep you and ourselves safe. We hope that we have reassured you on our efforts to stay vigilant on Covid-19 processes so that you continue to use our services knowing that we are doing everything in our power to apply safe practices.
We look forward to cleaning and repairing your rugs when you feel necessary. If you have any further questions, please give us a call on 01606 882712.
Thank you and stay safe.
Derek and Sian
Best of Arcadia Rug Spa
- Local Specialists
- Dedicated Rug Cleaning Spa
- State of the art Equipment
- We are Members of Woolsafe
- Customer Satisfaction guarantee
- Proud Members of TACCA
- Collection and Return Service
- Open 6 days a week Just drop in
- Don’t need to make an appointment
- Local Independent Family Business
- Pet and Child-Friendly Products
- Specialists in Stain and Odour Treatments
- Expert Repair and Restoration Service
- Customer Parking, Easy access
- Fire and Flood damage Restoration
- Check out our Reviews
Come visit our rug cleaning facility in Northwich, Cheshire.
Pick up the phone or send us an email with any questions you have about our rug cleaning and restoration services. Alternatively, feel free to drop in and say hello!